In-house logistics without disrupting your organisation
With in-house logistics, activities stay in your warehouse: only the people performing them change. Trained, dedicated assigned operators replace or support internal resources. The service starts with essential activities and expands gradually for an orderly transition without interruptions. We organise work around your layout, volumes and priorities rather than a standard model.
The service does not include:
goods removals;
stand assembly and dismantling;
handling perishable goods;
specialised packaging.
Who the service is for
Manufacturers and production businesses with premises in Rome and the surrounding province and warehouses for raw materials or finished products.
Distributors and wholesalers with their own warehouse who want to outsource operations without moving goods elsewhere.
E-commerce businesses with stable volumes needing reliable daily picking and order preparation.
Businesses with several internal storage locations seeking coordinated operations.
How it works
1. Site visit and flow analysis
We start with a visit to your premises and assess:
the layout: receiving, storage, picking stations, loading and unloading points;
average monthly inbound and outbound volumes;
product types and operating hours.
We then map the full flow: goods arrival → document checks → internal movements → storage → picking → order preparation → dispatch. Together, we define objectives, priorities and issues to address at the start.
2. Operating plan and team
We document a shared plan so you know exactly what DigiCompany takes responsibility for. It defines:
included activities, from unloading and receiving to checking, positioning, storage, picking and order preparation;
staffing levels based on volumes and shifts;
our partners’ equipment, coordinated by DigiCompany, such as pallet trucks and handling equipment;
contacts on both sides and daily communication channels.
3. Start-up
Initially, we work alongside your internal operators and refine procedures during the first receiving, storage and picking cycles. We collect feedback, measure timings, handle initial issues and review progress with you regularly.
4. Ongoing management
The service is stable but adaptable: we add resources as volumes grow and adjust procedures when priorities change.
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Activities in your warehouse
Unloading goods from trucks and vans using our partners’ staff and handling equipment, coordinated by DigiCompany.
Receiving and identifying packages and pallets against documentation.
Agreed checks on quantities, packaging condition and consistency with documents.
Positioning and storage in designated areas and racks, making effective use of space.
Order preparation (picking) according to your instructions and dispatch priorities.
Stock updates with each movement, with data shared with you.
Traceability, coordination and handling discrepancies
We record each movement as it happens: arrivals, internal transfers, picking and departures. Updates are made available to you in real time.
You decide how data is shared. If you already use a stock-management tool, we integrate with it. Otherwise, we agree shared files, scheduled updates or periodic reports at the start.
Dedicated contact: a DigiCompany contact liaises daily with your warehouse or production manager about priorities, urgent requirements and planning.
Your priorities: urgent dispatches, scheduled arrivals and special orders. We organise assigned staff around them.
Agreed discrepancy procedures: damaged packages, quantity differences, missing documents or defective packaging. We take three steps:
notify you immediately;
record the issue;
hold the goods until you decide what to do.
Documented communication: non-conformity records, short reports and photographs remain recorded.
Stock and order-preparation times
Daily stock monitoring. We flag shortages and excess stock. Purchasing decisions remain yours.
Agreed preparation times. Defined according to product type, destination and order volume.
Dedicated picking areas. We create picking locations for fast-moving items to shorten routes and preparation times.
Stock rotation alerts. Slow-moving items, unusual turnover and critical thresholds are reported at the agreed frequency.
In-house logistics or external storage?
In-house logistics: DigiCompany works in your warehouse with its partners’ staff and equipment, coordinated by DigiCompany. Goods stay at your premises, close to production.
Raw materials and finished products close to production lines
Goods stored off site
Access
Yassigned staff can check goods in person
Access arranged by the provider
When it suits
Stable volumes and your own warehouse
Businesses without their own warehouse
When it makes sense
Your internal warehouse consumes too many resources: dedicated staff, overtime and difficulty maintaining order.
Order preparation is delayed, affecting deliveries to your customers.
Stock records do not match reality: missing items, slow-moving goods taking up space and inventory discrepancies.
Volumes are growing faster than your internal team can handle.
You prefer to use an established partner rather than invest in training, equipment and procedures.
A site visit is the most practical way to assess whether the service suits your business.
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Frequently asked questions about on-site warehouse management
How long does it take to start the service?
It depends on warehouse complexity, the activities to be taken over and volumes. The start-up schedule is defined after the site visit to avoid interruptions. Smaller warehouses may need less time, while complex facilities require more detailed planning.
How are operational flows mapped?
We observe current routes for goods and documents, talk with warehouse staff and collect actual volume and frequency data. We then identify bottlenecks and propose an organised sequence of operations. The map is shared with you and becomes the basis for daily procedures.
Who decides work priorities?
You do: urgent dispatches, scheduled arrivals, special orders and production requirements. Our contact aligns daily with your manager and organises assigned staff accordingly.
How do you handle discrepancies with goods?
Using procedures agreed at the start. If a package is damaged, quantities differ or packaging is defective, assigned staff:
immediately notify your contact;
record the issue;
hold the goods pending your decision.
Every report remains documented.
How does this differ from goods handling?
Goods handling covers physical movements on request. On-site management is an ongoing service including:
organising flows;
shared procedures;
movement traceability;
ongoing coordination with your contacts;
stock monitoring.
How are warehouse activities coordinated with outbound transport?
At the start, we agree preparation priorities, package references and collection windows. If you use your own couriers, warehouse operations follow the shared instructions. DigiCompany transport is assessed separately.
Can we keep our management tools?
Yes. Spreadsheets, internal software or other systems: we adapt to the tools and procedures you already use and agree how to update data in real time.
Request a site visit for your warehouse
If your warehouse consumes too many resources or cannot keep up, the first step is a no-obligation visit to your premises in Rome or the surrounding province. Together, we assess space, flows and priorities.
For initial contact through the enquiry form, specify:
